Customer Service

OnlineOnline
For Current Discover Bank Customers:

Send a secure message from the Account Center

Log In or Register

Please Note: The Account Center is closed for maintenance every Sunday from 12 a.m. to 7 a.m. EST.

PhonePhone

Open an Account or Bank by Phone:
1-800-347-7000
(TDD for Hearing Impaired
1-800-347-7454)

Online Banking Technical Support:
1-800-290-9885

For calls outside the US:
1-302-323-7810

MailMail

Savings Account

For General Correspondence:
Discover Bank
PO Box 30416
Salt Lake City, UT 84130

For New Accounts and Deposits:
Discover Bank
PO Box 30417
Salt Lake City, UT 84130

Retirement Account

For New IRA Accounts, Contributions, and General Correspondence:
Discover Bank
PO Box 30418
Salt Lake City, UT 84130

 

Top Questions

How do I access my account online?

As a Discover Bank customer, you can access all your accounts quickly and easily at the online Account Center. To begin, simply register for Account Center access by clicking here. You will need to provide one of your Discover Bank account numbers and verify the security information that was provided during account opening. You'll only need to register once, as new accounts you open are automatically linked to your online profile.

Once you've registered, you can access your accounts by entering your User ID and Password into the Secure Account Log In located in the upper left hand corner of the home page or by clicking the Log In link located throughout the Web site in the upper right hand corner.

Which documents and forms can I download online?
•   Account Agreement
•   CD Interest Direct Deposit Plan Agreement
•   Wire Transfer & ATM Withdrawal Agreement
•   Wire Transfer Form (one time request)
•   IRA Distribution Form

What is the Discover Bank routing number?

The Discover Bank routing number is 031100649.

Where can I find all of the rates and fees for Discover Bank products?

You may find our complete rates and fees for each product by following these links: Online Savings Rates and Fees, Money Market Rates and Fees, CD Rates and Fees, and IRA CD Rates and Fees.

When will I start earning interest?

You will start to earn interest on the day your account is funded if the deposit occurred at or or before 2PM ET. After 2PM ET, you will start to earn interest on the next business day.

Financial Glossary

Access our comprehensive set of definitions of common financial terms.

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